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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately to get emergency care if you have a life-threatening health issue.
What should I do if I’m still unsure if I need urgent care?
You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273).
Does Travis Air Force Base provide emergency care services?
Yes. Call 911 in case of an emergency or visit 60th MDG emergency room if it is your nearest facility.
Does Travis Air Force Base provide urgent care services?
No. Consult with other Urgent Care centers as listed on our Urgent & Emergency Care page.

Don't forget to keep your family's information up-to-date in DEERS.