Pediatrics

The Pediatrics Clinic provides preventive, routine, and acute outpatient care for enrolled DoD beneficiaries.
Our Pediatrics Clinic is dedicated to improving the health of children from infancy through adolescence by providing safe, high-quality, evidence-based care. We partner with families to ensure they receive the appropriate level of care and resources available. Our clinicians offer comprehensive services, including assessment and management of acute and chronic conditions, preventive care, telehealth options, specialist referrals, and counseling on risk factors. We also connect patients with other relevant prevention programs and offer vaccinations during scheduled wellness visits, subject to resource availability at the time of the visit.

We manage many chronic conditions. If any condition is beyond the scope of practice of the pediatricians in our clinic, the patient will be referred to a specialist within DGMC or to TRICARE network.
 
Acute Appointments:
Acute appointments are for non-life-threatening illnesses that require patients to be seen by a clinician within 24 hours.  Please call 707-423-3000 to request a same-day appointment, if available. Beneficiaries, dependents/retirees may utilize TRICARE network urgent care centers if acute appointments are unavailable for that day.
 

For severe conditions, threatening loss of life, limb or eyesight, go to the nearest ER.

 
Routine Appointments:
Pediatric Routine appointments, also known as well-child visits or checkups, are regularly scheduled visits with a pediatrician or other healthcare provider to monitor a child’s growth and development and to prevent illness.
Routine visits are also used to continue the management of chronic conditions such as asthma, obesity, eczema, ADHD, depression and anxiety.

• Wellness exams (ex: Newborn, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months. Children aged 3 and older should be seen annually)
• Sports Physicals
• Attention Deficit Hyperactive Disorder (ADHD)
  • If an appointment is needed for new ADHD concerns (i.e. the child has not been previously diagnosed with ADHD by a physician or psychologist), please stop by the clinic front desk to pick up a copy of a Vanderbilt Assessment forms. These forms must be filled out by the parent/guardian and teacher and returned to the clinic front desk prior to attending the initial face to face clinic appointment.
• Autism Spectrum Disorder (ASD)
  • If the child is already diagnosed and is now establishing care with our Pediatrics Clinic, please bring a copy of the medical records showing the initial diagnosis/screening tool used. This will help expedite any referrals your child may need including ABA, PT, ST and OT.

Tele-Health
Phone (Virtual) Appointments are available for:

• Medication clarifications
• Medication refills
• Lab results
• Referral renewals
• Any general parental questions or concerns. NOTE: If the child needs to be seen in person based on the concern, the physician or staff will notify you of the best next course of action. 

Walk In Services:
Due to current limitations, walk-in services are not offered at this time.
 
Administrative Services:
Disability Paperwork:
If your child has a current diagnosis and needs disability paperwork completed, you will need to make an appointment with your child’s PCM. Please bring the paperwork to your appointment with all the patient information completed.  

Letter of Medical Necessity/Memorandum for Record:
You will need to make an appointment with your child’s PCM and bring any medical records or supporting documentation available to support the request.

Exceptional Family Member Program (EFMP):
If you require EFMP paperwork completed, please make an appointment in clinic. Bring the prefilled DD 2792 forms along with any updated medical records from any outside facility. Please ensure your child had an age-appropriate wellness exam within the last 12 months. Your child’s wellness exam must be current before any EFMP form can be filled or updated.

In-Home Supportive Services (IHSS) Program:
Schedule an appointment in clinic and bring with you the prefilled application. Information on the program and form needed can be found here: https://www.cdss.ca.gov/in-home-supportive-services

General School Forms:
If you need a form completed for your child’s school, please bring the prefilled school form with you to the appointment in clinic. These forms include but are not limited to:

• Sports Physical – Your child’s last in clinic wellness exam must have occurred within the last 12 months.
• Diet Restrictions
• Asthma Action Plan
• Anaphylaxis Action Plan
• Medication Administration

Specialty Care:
If your child is receiving specialty care, you will need to bring his/her medical records to their clinic appointment. You can also provide their records directly to the Pediatrics Clinic front desk or send them electronically through GENESIS Patient Portal.
 
Prepare for Your Appointment:
When you bring your child to see their primary care manager, please prepare by:

• Bringing a current medication list
• Letting the pediatrician know what medication refills and referral renewals are needed
• Making a prioritized list of any concerns or questions
• If your child was seen by an outside facility recently (ER visits, Urgent Care visits, subspeciality care appointments), bring a copy of their updated medical records to ensure adequate continuity of care

 
Please plan to arrive 15 minutes prior to your child’s appointment time. Please keep in mind potential gate delays and unpredictable travel time, especially during inclement weather. A prolonged delay can put your child at risk of losing their appointment slot and needing to be rescheduled. Additionally, an early arrival will allow you the time to fill out any appointment specific paperwork.
If you are unable to make your child’s scheduled appointment, please call 707-423-3000 as soon as possible so we can help you cancel or reschedule their appointment. 
 
Prescription Refills
Please send a message to your child’s PCM via the MHS GENESIS Patient Portal with medication renewal requests when they have at least two weeks of medication remaining. You may also opt to have their medications sent through Express Scripts home delivery.