Health Services

Flight Medicine

The Flight Medicine Clinic provides routine, preventive, and acute outpatient care for enrolled Active-Duty Service Members.  We aim to improve the health of our beneficiary population by providing safe, quality, evidence-based health care.
We manage many chronic conditions. If any condition is beyond the scope of practice of clinicians in our clinic, patients will be referred to a specialist within DGMC or to TRICARE network.

Acute Appointments
Acute appointments can be scheduled for conditions lasting less than 24-hours.
 Acute appointments are for non-life-threatening illnesses that require patients to be seen by a clinician within 24 hours.  Please call 707-423-7295 or walk into Flight Medicine Clinic to request a same-day appointment.
For severe conditions, threatening loss of life, limb or eyesight, go to the nearest ER.

AFMAN 41-210/4.11.4.: Unit commanders and supervisors have the authority to grant up to 24 hours sick status at their discretion if a member’s illness/injury does not require military treatment facility (MTF) intervention.

Routine Appointments:
Routine appointments are for illnesses not causing severe symptoms.
Routine appointments include:

  • Periodic Health Assessment
  • Management of Chronic Conditions such as Hypertension, Heart Disease, Diabetes, Asthma, COPD and Obesity.
  • Pap smears
  • Occupational Exams
Phone and Virtual Appointments available for:
  • Medication clarification
  • Medication refills
  • Lab/X-ray results
  • Referral renewals
If you are receiving specialty care, you will need to bring medical records to the appointment or provide records to Flight Medicine Clinic prior to your appointment, if records are not available in the GENESIS Patient Portal.

Walk In Services:
Walk-in Sick-call: 0730-0800; 1245-1315 (Except Thursday afternoon – closed)
Walk-in Nursing Visits: 0730-1145; 1245-1600 (Except Thursday afternoon - closed)
  • Sore throat, pediatric/adult cough and cold, COVID-19 testing
  • Urinary tract infection (UTI)
  • Pregnancy test
  • Wart removal
  • Injections (Testosterone/Depo-Provera/B-12, with provider order)
 
Administrative Services:
If you require paperwork to be completed by the provider, please bring a copy with you to your appointment.
For all Non-Air Force Patients, please bring a printout of the regulations/requirements that pertain to your service to complete the paperwork

If you are receiving specialty care off-base, you will need to bring those medical records to the appointment or provide records to WMC prior to your appointment.
 
Prepare for Your Appointment
When you see your primary care manager, please prepare by:
  • Bringing a current medication list
  • Letting your provider know what medication refills are needed
  • Bringing a blood sugar log if you are diabetic
  • Bringing a blood pressure log if you have hypertension (high blood pressure)
  • Making a prioritized list of any concerns or questions

Please plan to arrive 15 minutes before your appointment time due to allow for any gate delays and unpredictable travel time, especially during inclement weather. While out of our patients’ control, delays can put the patient at risk of losing their appointment slot and needing to be rescheduled. In addition, early arrival allows you the time to fill out any appointment paperwork. Please call 707-423-7295 as soon as possible if you are unable to make your scheduled appointment to cancel or reschedule. 

Contact Us

Phone

Call Appointment line at 707-423-7295, Outpatient App for PHA

Front Desk/Appointment Line
707-423-7295
Refill Medications: Genesis Patient Portal or (707) 943-8565
Activate New Prescriptions: (Q-flow) or text “Get In Line” to (855) 803-4450
 

Hours

Sick Call
  • Monday through Friday (except Thursday afternoons): 7:30 - 8:00 a.m.
  • Walk-in for Return to Fly Hours Only:
    • Monday through Friday (except Thursday afternoons): 12:45 to 1:30 p.m.
Scheduled Closures

Location

Second Floor, South Entrance

Don't forget to keep your family's information up to date in DEERS!